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NuMind GDPR Privacy Policy

Effective Date: 18/10/2023

1. Introduction

Welcome to NuMind's website (the "Website"). At NuMind, we are dedicated to safeguarding and respecting your privacy. This Privacy Policy elucidates our approach to collecting, using, and protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection regulations.

2. Definitions

  • SERVICE: The https://numind.ai website operated by NuMind.
  • PERSONAL DATA: Information about a living individual that can identify them directly or indirectly, including data in our possession or likely to come into our possession.
  • USAGE DATA: Data collected automatically, generated by using the Service or its infrastructure (e.g., page visit duration).
  • COOKIES: Small files stored on your device (computer or mobile device).
  • DATA CONTROLLER: NuMind, located at 2 Rue Anquetil, 94130, Nogent-sur-Marne, responsible for processing your data.
  • DATA PROCESSORS (OR SERVICE PROVIDERS): Natural or legal persons processing data on behalf of NuMind to enhance data processing efficiency.
  • DATA SUBJECT: A living individual subject to Personal Data processing.
  • THE USER: The individual utilizing our Service, corresponding to the Data Subject.

3. Information Collection and Use

We collect various information types for different purposes to enhance and improve our Service. This includes data collected through website interactions, communication channels, and analytics tools.

4. Types of Data Collected

  • Personal Data: We may request personally identifiable information, such as:
  • Email address: We collect your email address to send important notifications, newsletters, and other relevant information.
  • First name and last name: We may collect your name to personalize communications and interactions.
  • We may use Personal Data to send you newsletters, marketing materials, and other relevant information. You can opt out by using the unsubscribe link or emailing us at marketing@numind.ai.
  • Usage Data: We collect information your browser sends when you visit our Service, including:
  • Internet Protocol (IP) address: This helps us identify your location and track user interactions.
  • Browser type and version: We collect browser information for compatibility and optimization purposes.
  • Visited pages: Tracking the pages you visit helps us understand user behavior.
  • Date and time of visits: We log timestamps for usage analysis and service improvement.
  • Time spent on pages: This data helps us identify user engagement levels.
  • Unique device identifiers: These help us identify and track devices for security and analytics.
  • Other diagnostic data: Additional data may be collected for troubleshooting and improvement purposes.
  • When accessing our Service via a mobile device, this includes mobile device type, unique ID, mobile IP address, mobile operating system, mobile browser type, and other diagnostic data.
  • Tracking Cookies Data: We use cookies and similar technologies to track Service activity, storing certain information. Cookies contain minimal data and are used for various purposes, including:
  • Session Cookies: These are used to manage your session and improve usability.
  • Preference Cookies: Preference cookies remember your settings and preferences.
  • Security Cookies: Security cookies enhance the safety and integrity of our Service.
  • Advertising Cookies: Advertising cookies personalize ads based on your interests.

You can adjust your browser to refuse cookies, but it may affect Service functionality.

5. Use of Data

NuMind utilizes collected data for the following purposes:

  • Service provision and maintenance: We use your data to operate and maintain our Service, ensuring its functionality and availability.
  • Notification of Service changes: We may contact you to inform you about important updates or changes to our Service.
  • Facilitation of interactive Service features: Your data enables us to offer interactive features when you choose to use them.
  • Customer support: We use your data to assist with inquiries, troubleshoot issues, and provide customer support.
  • Data analysis: We gather data for analysis to improve our Service and better understand user behavior.
  • Usage monitoring: Data helps us monitor usage patterns, identify trends, and optimize our Service.
  • Detection and resolution of technical issues: Your data assists in identifying and resolving technical problems.
  • Fulfillment of contractual obligations: We process your data to fulfill contractual agreements between you and us, such as billing and collection.
  • Notices about your account or subscription: Data helps us send important notices about your account, subscription status, and renewals.
  • Sending news, offers, and information: We may use your data to provide you with news, special offers, and information about our products, services, and events that align with your interests, unless you opt out.
  • Other purposes with your consent: If we have your consent, we may use your data for additional purposes as agreed upon.

6. Retention of Data

We retain Personal Data only for necessary periods to meet the purposes outlined in this Privacy Policy. Usage Data may be retained longer for security, functionality, or legal obligations.

7. Transfer of Data

Your information, including Personal Data, may be transferred to and stored on servers outside your jurisdiction. By submitting your data, you agree to this transfer. We ensure data security and compliance with this Privacy Policy.

8. Disclosure of Data

We may disclose collected information:

  • In response to legal requirements: In certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
  • In business transactions: If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
  • To subsidiaries, affiliates, contractors, and service providers: We may share data with trusted partners who help us provide, support, and improve our Service.
  • For purposes specified when providing the information: Your data may be shared as indicated when you provide it.
  • For inclusion of your company's logo on our website: With your consent, we may display your company's logo on our website.
  • To protect our rights, property, or safety: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or those of our customers or others.

9. Security of Data

While we employ commercially acceptable security measures, no online transmission or storage is 100% secure. We cannot guarantee absolute data security. We continuously monitor and update our security practices to protect your Personal Data.

10. Legal Basis for Processing

We process your data based on:

  • Consent: When you provide data, you consent to its use. You can withdraw consent anytime by contacting us.
  • Contractual Necessity: Data processing to fulfill contractual obligations when you engage in a contract with us.

11. Your Data Protection Rights Under GDPR

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. These rights are designed to ensure that you have control over your personal data. We are committed to facilitating these rights for you.

Your Rights Include:

  • Right to Access: You have the right to access the personal information we hold about you. To request your data, please email us at dpo@numind.ai, and we will promptly provide the information you seek.
  • Right to Rectification: If you believe your information is inaccurate or incomplete, you can ask us to correct or update it. We aim to ensure your data is always accurate.
  • Right to Object: You can object to the processing of your Personal Data for specific purposes. Contact us, and we will review your request, potentially halting processing for those purposes.
  • Right to Restriction: Request that we limit the processing of your personal information while your request is under review.
  • Right to Data Portability: You have the right to receive a structured, machine-readable copy of your data, making it easier to transfer to another service.
  • Right to Withdraw Consent: If we rely on your consent for data processing, you can withdraw it at any time. This won't affect previous lawful processing.

Please be prepared to verify your identity for these requests, and please understand that some services may require specific data processing.

We're dedicated to protecting your data and respecting your rights under GDPR. For inquiries or to exercise your rights, contact us at dpo@numind.ai.

For a comprehensive understanding of your data protection rights, you can refer to the GDPR Regulation.

12. Service Providers

We engage third-party companies and individuals to facilitate our Service ("Service Providers"). These Service Providers provide services on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

13. Payments

For payments within our Service, we use third-party payment processors. We do not store payment card details, ensuring secure payment processing.

The payment processors we work with are:

Stripe: Their Privacy Policy can be viewed at: **https://stripe.com/us/privacy**

14. Links to Other Sites

Our Service may contain links to third-party sites that we do not operate. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15. Children's Privacy

Our Service is not intended for use by children under 18. We do not knowingly collect personally identifiable information from Children without verification of parental consent. If we become aware that we have collected Personal Data from Children without parental consent, we take steps to remove that information from our servers.

16. Changes to this Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes, with immediate effect upon posting on our website.

17. Contact Us

For questions, concerns, or exercising your rights, contact us at dpo@numind.ai

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